EPIC Business Series"Elevating Customer and Employee Retention"

Description

Leaders understand the value of customer- and employee-centric practices, as the cost of gaining new customers can cost the company 6-7x more than retaining existing customers and employee replacement costs can amount to approximately 1/3 of the employee’s annual salary. 
 
Do you want to learn how to remove the barriers to customer retention and employee engagement so you can gain clarity, increase your businesses' productivity, and elevate your profit margins?

 
Join us on September 30, 2021, as Tiffany Johnson, President and Founder of Principium Resources, elevates awareness of how to conquer customer attrition and employee turnover in our EPIC Education seminar “Elevating Customer and Employee Retention”. The in-person interactive workshop will provide you with the tools and information you will need for a successful approach to customer retention and employee engagement.

• Impact of customer attrition and employee turnover
• How to be proactive in identifying key indicators of customer attrition and employee turnover
• Discover strategies to retain top talent
• Examine best practices for elevating customer and employee engagement and retention
• Create a customer and employee retention strategy that works